Privacy Policy

Last updated: 26 June 2026

This Privacy Policy explains how Qwoka ("we", "us", or "our") collects, uses, and protects your information when you use our website and services. By using Qwoka, you agree to the practices described below.

1. Information We Collect

We may collect information you provide directly, such as your name, email address, and any details you submit through forms or our conversational assistant. We also collect basic technical data automatically, such as your browser type, device, and how you interact with the service.

2. How We Use Your Information

We use the information we collect to provide and improve the service, respond to your enquiries, maintain security, and communicate with you about updates or support. We do not sell your personal information.

3. Cookies and Tracking

We may use cookies and similar technologies to keep the service working correctly and to understand how it is used. You can control or disable cookies through your browser settings, though some features may not work as intended without them.

4. Sharing Your Information

We only share your information with trusted service providers who help us operate Qwoka, or where required by law. These parties are expected to protect your data and use it only for the purposes we specify.

5. Data Security

We take reasonable measures to protect your information from unauthorised access, loss, or misuse. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We keep your information only for as long as it is needed to provide the service and fulfil the purposes described in this policy, or as required by law.

7. Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal information, or to object to certain uses. To make a request, please contact us using the details below.

8. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Continued use of the service after changes means you accept the updated policy.

9. Contact

If you have any questions about this Privacy Policy, please contact us at info@qwoka.com.